Snobby Tours®, Inc.
TOUR AND EVENT GENERAL POLICIES
General Terms:
Snobby Tours®, Inc. acts only as an agent for the individual or corporate tour participant with respect to third-party travel or other services and/or talent bookings. Snobby
Tours®, Inc. assumes no responsibility nor liability for any delays, delayed or changed departure or arrival times or locations, missed carrier connections, property loss and/or
damage, inclement weather, labor strikes, acts of G-d, circumstances beyond the control of Snobby Tours®, Inc., such as a force majeure, terrorist act(s), war, quarantine,
and/or criminal activity, any accident, sickness, injury or death to person or property, or any mechanical defect or failure, or any deliberate, reckless or negligent conduct of any
nature or kind, howsoever caused, in connection with any lodging accommodations, food provider, transportation or other third-party services and/or talent bookings in connection
with any scheduled tour, or for commercial and/or common carrier equipment beyond the control of Snobby Tours®, Inc., such as air, land or water transportation, or for any
additional expenses occasioned thereby.
Cancellation Policies and Procedures:
Cancellations prior to trip departure date of all or any part of a Snobby Tour®, including cancellation of advance purchase ticketing, will not be effective for the purpose of
refunds, if applicable, until such cancellation(s) are received in writing by Certified Mail in the corporate business offices of Snobby Tours®, Inc., at 25 Highland Park Village,
Suite 100, Dallas, TX 75205.
THE FOLLOWING CANCELLATION POLICIES AND CHARGES APPLY TO ALL SIGNED CONTRACTS AND TO ALL CONFIRMED RESERVATIONS:
A) FOR CANCELLATION BY A GROUP TOUR ADMINISTRATOR OF A CONTRACTED GROUP TOUR (OVERNIGHT /SHORT / EXTENDED TOURS):
1) For cancellations from the date of execution of the Contract up to 120 days prior to designated date of tour departure or tour event: Reservation cancellations are subject to
a $500.00 per person administrative fee for the total minimum number of required reservations, i.e., the total “minimum required group booking” designated in the applicable
Contract.
2) Later cancellations will be subject to the following charges: A $500.00 per person administrative fee for the minimum number of required reservations, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the minimum required group booking tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the minimum required group booking tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the minimum required group booking tour fee and/or tour planning fee.
d) Cancellation 30 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the tour or tour event will result in the forfeiture of 100% of the
minimum required group booking tour fee and/or tour planning fee.
B) FOR CANCELLATION BY INDIVIDUALS WITH CONFIRMED RESERVATIONS (OVERNIGHT / SHORT / EXTENDED TOURS):
1) For cancellations from the date of receipt of Reservation by payment of required Reservation Deposit, at which time Reservations are considered confirmed, up to 120 days
prior to designated date of tour departure or tour event: Reservation cancellations are subject to a $500.00 per person administrative fee.
2) Later cancellations will be subject to the following charges: A $500.00 per person administrative fee, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the applicable entire individual tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the applicable entire individual tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the applicable entire individual tour fee and/or tour planning fee.
d) From 15 through 30 days prior to date of tour departure or tour event: 75% of the applicable entire individual tour fee and/or tour planning fee.
e) Cancellation 14 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the subject tour or tour event will result in the forfeiture of
100% of the applicable entire individual tour fee and/or tour planning fee.
C) FOR CANCELLATION OF A “LIVING HISTORY TOUR”, DAY TOUR, OR EVENT: Paragraphs A.2.a. thru d. (Groups) or B.2.a thru e. (Individuals) apply.
D) FOR CANCELLATIONS BY SNOBBY TOURS®, INC.:
If a published tour is either cancelled or rescheduled by Snobby Tours®, Inc., based upon an internal corporate decision, for reasons and/or due to conditions other than
conditions set forth under General Terms herein above stated which are beyond the control of Snobby Tours®, Inc., Snobby Tours®, Inc. will refund in full all monies received
for reservations made by persons for the cancelled tour or for reservations for the cancelled tour dates made by persons who are unable to travel on the rescheduled dates for
the subject tour.
E) In addition to the foregoing, any applicable airline reservation cancellation fees and administrative fees will also be assessed. Airfares are subject to applicable airline
cancellation fees, are subject to change without notice, and are not included in the trip cancellation fees set forth herein above. Refunds or reimbursement for event advance
ticketing are also subject to the cancellation policies and procedures of the specific event provider(s).
Cancellations subsequent to trip departure date of all or any portion of a Snobby Tour®, for any reason, will result in full forfeiture of any and all monies advanced or paid for tour
services, lodging and/or other tour-related reservations, as well as all monies advanced or otherwise paid to third party end-providers, where such payments are non-refundable
under the specific end-provider’s cancellation policies and/or applicable tour contract. To the extent that monies advanced or paid for tour services, lodging and/or other tour-
related reservations, and/or third party end-providers, are non-refundable, Snobby Tours®, Inc. strongly recommends that all tour participants, for their protection, obtain
sufficient and appropriate trip cancellation/trip interruption insurance coverage.
NOTE: These Cancellation Policies are strictly enforced. All requests for the creation, planning, or booking of a Snobby Tour®, and all reservations for a Snobby
Tour®, require a signed Contract of Engagement or Confirmed Reservation, whichever is applicable, before Snobby Tours®’ services commence. Upon signed
Contract or Confirmed Reservation, group tour administrators, group tour participants, and individual tour participants acknowledge and agree that the terms and
conditions contained in the Policies herein and in the applicable tour contract become immediately applicable. Failure to comply with these stated Policies and/or
with the parameters and/or requirements stated on any applicable gift or award certificate received from Snobby Tours®, Inc., and/ or to cooperate fully and
timely with required procedures and deadlines, and/or any conduct which is in arbitrary, capricious or malicious disregard for these stated Policies and/or for any
parameters and/or requirements stated on any applicable gift or award certificate received from Snobby Tours®, Inc., will result in full forfeiture of any and all
monies advanced or paid for tour services, reservation deposits and/or reservations, as well as all monies advanced or otherwise paid to third party end-providers.
Snobby Tours® strongly recommends that all tour participants for their protection obtain sufficient and appropriate trip cancellation/trip interruption insurance. In
the event that pre-tour cancellation is due to an individual’s unforeseen medical emergency, disability or death, Snobby Tours® will determine if, or to what extent,
any uninsured tour fees might be reimbursable without incurring penalty(ies), subject to its receipt of independent verification of the extenuating circumstances.
Health Issues:
Any and/or all physical or mental condition(s) that may require special medical attention, (for example, the need for a wheelchair), must be reported in writing to Snobby Tours®,
Inc. at the time an individual or group tour participant makes his/her/its reservation. By forwarding of required deposit, or payment of the applicable individual tour fee or group
booking fee, whichever is required to secure a reservation for the specific tour or event, the tour participant certifies that he/she/its group members does/do not have any mental,
physical or other condition of disability that would create a hazard for such tour participant(s) and/or other tour participants on the subject tour, and will be bound by the terms
and conditions of all required or necessary medical and other Releases applicable thereto.
Unforeseen Circumstances:
If due to weather, commercial flight schedules, or other unforeseen or uncontrollable factors, tour participants are required to spend any additional night(s), each individual tour
participant /group tour will be responsible for his/her/its own lodging expenses, transfers, meal costs and other expenses, if not covered by trip cancellation/trip interruption
insurance. No refund will be made by Snobby Tours®, Inc. for any unused portion of the subject tour fee due to these types of causes and/or circumstances if not covered by the
tour participant’s or group’s travel insurance policy(ies), and/or if not reimbursable by third-party end providers.
Other:
ADDITIONAL APPLICABLE CORPORATE POLICIES:
The payment of a deposit, or the payment of the applicable individual tour fee or group booking fee where required for the specific tour, indicate acceptance by the individual tour
participant/group tour of the terms and conditions stated in these Tour and Event General Policies, which terms and conditions are also incorporated in the applicable tour
contract. Reservations are not considered made or subject to confirmation until payment of the applicable individual tour fee or group booking fee required for the specific tour
has been received by Snobby Tours®, Inc., accompanied by the applicable fully-completed, signed Tour Reservation Form. Failure to provide any required and necessary
information on the applicable Tour Reservation Form may result in Snobby Tours®, Inc.’s declining to accept or retain the person as a tour participant on the subject Tour and on
any future Tours of Snobby Tours®, Inc. Deadlines for special promotions and/or offers are firm. Reservations not postmarked or received by Snobby Tours®, Inc. by the
specific deadline date will not qualify for the special promotion and/or offer. Snobby Tours®, Inc. reserves the right to decline to accept or retain any person as a tour participant
on a Snobby Tour® at any time, if such action is either warranted or deemed to be in the best interest of the rest of the participants on the subject tour.
Snobby Tours®, Inc. reserves the right to take photographs during the operation of any Tour or part thereof, and to use the resulting images for promotional
purposes and, if applicable, also for use by the Tour group’s sponsoring organization for promotional purposes. By booking a reservation with Snobby Tours®, Inc., tour
participants agree to allow their image as part of the Tour group to be used for such purposes. Tour participants who prefer that their image not be used must notify and identify
themselves to Snobby Tours®, Inc., in writing, prior to departure and commencement of their Tour.
Tour participants, whether traveling independently or with a tour group, may not be under any health, legal and/or other restrictions which would prevent the tour participant from
entering any of the countries included in the tour itinerary. Prior to trip departure date, each tour participant, whether traveling independently or with a tour group, is responsible
for obtaining his/her valid passport, paying the applicable fees for all visas and entry documents to the countries included in the tour itinerary, for meeting all health, immunizations
and other relevant requirements of the included countries, and for obtaining any and all documents required by the laws, regulations, orders and/or other stated policies of the
countries included in the tour itinerary. Tour participants who are not USA citizens who are traveling on a Tour to another country, either independently or with a tour group, are
responsible for obtaining prior to trip departure date any and all additional relevant visas and entry documents required by law.
Baggage and all other personal effects are at the owner’s risk entirely. Tour participants are encouraged to obtain sufficient and adequate insurance covering baggage damage
and/or loss.
COPYRIGHT AND TRADEMARK NOTICES:
All itineraries have been custom-created by Snobby Tours®, Inc., and are protected under applicable Copyright Law against copyright infringement. No itinerary herein may be
copied or used in any manner in whole or in part by any person or entity without prior written consent from Snobby Tours®, Inc. Unlawful copying or usage of any itinerary herein
in whole or in part will result in remedial legal action.
Snobby Tours®, the Snobby Tours® logo, the Snobby Tours® Cork Club© logo, and Americana Heritage Tours by Snobby Tours®, Inc.™ are trademarks and/or copyrights
registered and owned by Snobby Tours®, Inc. in the United States and/or in other countries.
CORPORATE GOVERNING POLICY STATEMENT AND CORPORATE DISCLAIMER:
Snobby Tours®, Inc.’s governing policies and procedures follow those of the National Tourism Association (NTA) and the US Tour Operators Association (USTOA). In
accordance with NTA and USTOA guidelines, internal corporate decisions regarding Tour Components and/or regarding Tour itinerary adjustments, variations, or changes,
and/or the reasons therefor, are confidential corporate information protected by the Privacy Act, and are not available to the public.
In accordance with NTA and USTOA guidelines, information regarding Tour Participants and/or regarding pending and/or booked Reservations, including their names, addresses,
and/or the number of reservations received, is confidential corporate information protected by the Privacy Act, and is not available to the public, including to other Tour
Participants.
Snobby Tours®, Inc. is a privately-held corporation not traded on any stock exchange. Internal corporate matters involving corporate decisions relevant to tour itineraries,
destination guides and/or other tour amenities, and/or corporate administration, personnel, and/or management are strictly confidential pursuant to the Privacy Act, and are not
available to the public. Any question or dispute regarding the construction, interpretation, and/or application of the terms and conditions stated herein will be governed by the
laws of the State of Texas.
Where one of our Tours is a designated “Fundraiser Tour” by Snobby Tours®, Inc. a portion of the Tour net proceeds from this Snobby Tour®, Inc. Tour will be designated for
donation to one or more 501 (c)(3) arts or other nonprofit organizations by Snobby Tours®, Inc. All such donations, and the designated beneficiaries, are strictly confidential,
protected by the Privacy Act, and are not available to the public.
Some aspects of the Tour itinerary may change, depending on local conditions. Choice and selection of transportation, lodging and other Tour Components may vary depending
upon final Tour size and other factors, and generally do not affect Tour scheduling or published Tour fee. Trip arrival and return times are approximate, and may vary due to
weather and/or other travel conditions. Where local or other circumstances necessitate itinerary variations and/or adjustments, such alterations are adapted into the Tour and
generally do not affect the published Tour fee. Meals do not include desserts, except in buffets or specially pre-arranged Group Tour dining. Alcohol is not included except in
designated Group Tour dining events. Deviations during the Tour by any tour participant(s) from the stated Group Tour Itinerary are at the sole risk and expense of such tour
participant(s), and Snobby Tours®, Inc. assumes no liability therefor. Long-distance charges, toll calls and/or Internet usage by tour participants while on Tour are not covered
in published Tour fee. Cancellations must be sent in writing by certified mail to Snobby Tours®, Inc. Cancellation of a reservation prior to date of tour or event, a “no-show”, or
an early return from the Tour or event, may result in forfeiture of 100% of the individual published Tour fee or guaranteed group booking fee. Trip cancellation/Trip interruption
insurance coverage is highly recommended. See Snobby Tours®, Inc.’s Tour and Event General Policies herein for all terms and conditions of travel.
Rev. Effective: 01 01 2011