Snobby Tours®, Inc.
TOUR AND EVENT GENERAL POLICIES
General Terms:
Snobby Tours®, Inc. acts only as an agent for the individual or corporate tour participant with respect to third-party travel or other services and/or talent bookings. Snobby Tours®,
Inc. assumes no responsibility nor liability for any delays, delayed or changed departure or arrival times or locations, missed carrier connections, property loss and/or damage,
inclement weather, labor strikes, acts of G-d, circumstances beyond the control of Snobby Tours®, Inc., such as a force majeure, terrorist act(s), war, quarantine, and/or criminal
activity, any accident, sickness, injury or death to person or property, or any mechanical defect or failure, or any deliberate, reckless or negligent conduct of any nature or kind,
howsoever caused, in connection with any lodging accommodations, food provider, transportation or other third-party services and/or talent bookings in connection with any
scheduled tour, or for commercial and/or common carrier equipment beyond the control of Snobby Tours®, Inc., such as air, land or water transportation, or for any additional
expenses occasioned thereby.
Cancellation Policies and Procedures:
Cancellations of all or any part of a Snobby Tour®, including cancellation of advance purchase ticketing, will not be effective for the purpose of refunds, if applicable, until such
cancellation(s) are received in writing by Certified Mail in the corporate business office of Snobby Tours®, Inc., at 25 Highland Park Village, Suite 100, Dallas, TX 75205.
THE FOLLOWING CANCELLATION POLICIES AND CHARGES APPLY TO ALL SIGNED CONTRACTS AND TO ALL CONFIRMED RESERVATIONS:
A) FOR CANCELLATION BY A GROUP TOUR ADMINISTRATOR OF A CONTRACTED GROUP TOUR (OVERNIGHT /SHORT / EXTENDED TOURS):
1) For cancellations from the date of execution of the Contract up to 120 days prior to designated date of tour departure or tour event: Reservation cancellations are subject to
a $250.00 per person administrative fee for the total minimum number of required reservations, i.e., the total “minimum required group booking” designated in the applicable
Contract.
2) Later cancellations will be subject to the following charges: A $250.00 per person administrative fee for the minimum number of required reservations, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the minimum required group booking tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the minimum required group booking tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the minimum required group booking tour fee and/or tour planning fee.
d) Cancellation 30 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the tour or tour event will result in the forfeiture of 100% of the
minimum required group booking tour fee and/or tour planning fee.
B) FOR CANCELLATION BY INDIVIDUALS WITH CONFIRMED RESERVATIONS (OVERNIGHT / SHORT / EXTENDED TOURS):
1) For cancellations from the date of receipt of Reservation by payment of required Reservation Deposit, at which time Reservations are considered confirmed, up to 120 days prior
to designated date of tour departure or tour event: Reservation cancellations are subject to a $250.00 per person administrative fee.
2) Later cancellations will be subject to the following charges: A $250.00 per person administrative fee, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the applicable entire individual tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the applicable entire individual tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the applicable entire individual tour fee and/or tour planning fee.
d) From 15 through 30 days prior to date of tour departure or tour event: 75% of the applicable entire individual tour fee and/or tour planning fee.
e) Cancellation 14 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the subject tour or tour event will result in the forfeiture of 100% of
the applicable entire individual tour fee and/or tour planning fee.
C) FOR CANCELLATION OF A “LIVING HISTORY TOUR”, DAY TOUR, OR EVENT: Paragraphs A.2.a. thru d. (Groups) or B.2.a thru e. (Individuals) apply.
D) FOR CANCELLATIONS BY SNOBBY TOURS®, INC.:
If a published tour is either cancelled or rescheduled by Snobby Tours®, Inc., based upon an internal corporate decision, for reasons and/or due to conditions other than conditions
set forth under General Terms herein above stated which are beyond the control of Snobby Tours®, Inc., Snobby Tours®, Inc. will refund in full all monies received
for reservations made by persons for the cancelled tour or for reservations for the cancelled tour dates made by persons who are unable to travel on the rescheduled dates for the
subject tour.
E) In addition to the foregoing, any applicable airline reservation cancellation fees and administrative fees will also be assessed. Airfares are subject to applicable airline
cancellation fees, are subject to change without notice, and are not included in the trip cancellation fees set forth herein above. Refunds or reimbursement for event advance
ticketing are also subject to the cancellation policies and procedures of the specific event provider(s).
NOTE: These Cancellation Policies are strictly enforced. All requests for the creation, planning, or booking of a Snobby Tour®, and all reservations for a Snobby Tour®, require a
signed Contract of Engagement or Confirmed Reservation, whichever is applicable, before Snobby Tours’ services commence. Upon signed Contract or Confirmed Reservation,
group tour administrators, group tour participants, and individual tour participants acknowledge and agree that the terms and conditions contained in the Policies herein and in the
applicable tour contract become immediately applicable. Snobby Tours® strongly recommends that all tour participants for their protection obtain sufficient and appropriate trip
cancellation/trip interruption insurance. In the event that pre-tour cancellation is due to an individual’s unforeseen medical emergency, disability or death, Snobby Tours® will
determine if, or to what extent, any uninsured tour fees might be reimbursable without incurring penalty(ies), subject to its receipt of independent verification of the extenuating
circumstances.
Health Issues:
Any and/or all physical or mental condition(s) that may require special medical attention, (for example, the need for a wheelchair), must be reported in writing to Snobby Tours®, Inc.
at the time an individual or group tour participant makes his/her/its reservation. By forwarding of required deposit, or payment of the applicable individual tour fee or group booking
fee, whichever is required to secure a reservation for the specific tour or event, the tour participant certifies that he/she/its group members does/do not have any mental, physical or
other condition of disability that would create a hazard for such tour participant(s) and/or other tour participants on the subject tour, and will be bound by the terms and conditions of
all required or necessary medical and other Releases applicable thereto.
Unforeseen Circumstances:
If due to weather, commercial flight schedules, or other unforeseen or uncontrollable factors, tour participants are required to spend any additional night(s), each individual tour
participant /group tour will be responsible for his/her/its own lodging expenses, transfers, meal costs and other expenses, if not covered by trip cancellation/trip interruption
insurance. No refund will be made by Snobby Tours®, Inc. for any unused portion of the subject tour fee due to these types of causes and/or circumstances if not covered by the
tour participant’s or group’s travel insurance policy(ies), and/or if not reimbursable by third-party end providers.
Other:
The payment of a deposit, or the payment of the applicable individual tour fee or group booking fee where required for the specific tour, indicate acceptance of the terms and
conditions stated in these Tour and Event General Policies, which terms and conditions are also incorporated in the applicable tour contract. Snobby Tours®, Inc. reserves the right
to decline to accept or retain any person as a tour participant on a Snobby Tour® at any time, if such action is either warranted or deemed to be in the best interest of the rest of the
participants on the subject tour.
Snobby Tours®, Inc. reserves the right to take photographs during the operation of any Tour or part thereof, and to use the resulting images for promotional purposes and, if
applicable, also for use by the Tour group’s sponsoring organization for promotional purposes. By booking a reservation with Snobby Tours®, Inc., tour participants agree to allow
their image as part of the Tour group to be used for such purposes. Tour participants who prefer that their image not be used must notify and identify themselves to Snobby Tours®,
Inc., in writing, prior to departure and commencement of their Tour.
Baggage and all other personal effects are at the owner’s risk entirely. Tour participants are encouraged to obtain sufficient and adequate insurance covering baggage damage
and/or loss.
General Disclaimer: Some aspects of the Tour Itinerary may change, depending on local conditions. Choice and selection of transportation, lodging and other Tour Components
may vary depending upon final Tour size and other factors, and generally do not affect Tour scheduling or published Tour fee. Trip arrival and return times are approximate, and
may vary due to weather and/or other travel conditions. Internal corporate decisions regarding Tour Components, and information regarding Tour Participants and/or regarding Tour
itinerary adjustments, variations, or changes, are confidential corporate information not available to the public. Where local or other circumstances necessitate itinerary variations
and/or adjustments, such alterations are adapted into the Tour and generally do not affect the published Tour fee. Meals do not include desserts, except in buffets or specially
pre-arranged Group Tour dining. Alcohol is not included except in designated Group Tour dining events. Deviations during the Tour by any tour participant(s) from the stated Group
Tour Itinerary are at the sole risk and expense of such tour participant(s), and Snobby Tours®, Inc. assumes no liability therefor. Long-distance charges, toll calls and/or Internet
usage by tour participants while on Tour are not covered in published Tour fee. Cancellations must be sent in writing by certified mail to Snobby Tours®, Inc. Cancellation of a
reservation prior to date of tour or event, a “no-show”, or an early return from the Tour or event, may result in forfeiture of 100% of the individual published Tour fee or guaranteed
group booking fee. Trip cancellation/Trip interruption insurance coverage is highly recommended.
Effective 08 01 03(1); Rev. 02 01 07 (c.2); 05 01 2008
TOUR AND EVENT GENERAL POLICIES
General Terms:
Snobby Tours®, Inc. acts only as an agent for the individual or corporate tour participant with respect to third-party travel or other services and/or talent bookings. Snobby Tours®,
Inc. assumes no responsibility nor liability for any delays, delayed or changed departure or arrival times or locations, missed carrier connections, property loss and/or damage,
inclement weather, labor strikes, acts of G-d, circumstances beyond the control of Snobby Tours®, Inc., such as a force majeure, terrorist act(s), war, quarantine, and/or criminal
activity, any accident, sickness, injury or death to person or property, or any mechanical defect or failure, or any deliberate, reckless or negligent conduct of any nature or kind,
howsoever caused, in connection with any lodging accommodations, food provider, transportation or other third-party services and/or talent bookings in connection with any
scheduled tour, or for commercial and/or common carrier equipment beyond the control of Snobby Tours®, Inc., such as air, land or water transportation, or for any additional
expenses occasioned thereby.
Cancellation Policies and Procedures:
Cancellations of all or any part of a Snobby Tour®, including cancellation of advance purchase ticketing, will not be effective for the purpose of refunds, if applicable, until such
cancellation(s) are received in writing by Certified Mail in the corporate business office of Snobby Tours®, Inc., at 25 Highland Park Village, Suite 100, Dallas, TX 75205.
THE FOLLOWING CANCELLATION POLICIES AND CHARGES APPLY TO ALL SIGNED CONTRACTS AND TO ALL CONFIRMED RESERVATIONS:
A) FOR CANCELLATION BY A GROUP TOUR ADMINISTRATOR OF A CONTRACTED GROUP TOUR (OVERNIGHT /SHORT / EXTENDED TOURS):
1) For cancellations from the date of execution of the Contract up to 120 days prior to designated date of tour departure or tour event: Reservation cancellations are subject to
a $250.00 per person administrative fee for the total minimum number of required reservations, i.e., the total “minimum required group booking” designated in the applicable
Contract.
2) Later cancellations will be subject to the following charges: A $250.00 per person administrative fee for the minimum number of required reservations, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the minimum required group booking tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the minimum required group booking tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the minimum required group booking tour fee and/or tour planning fee.
d) Cancellation 30 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the tour or tour event will result in the forfeiture of 100% of the
minimum required group booking tour fee and/or tour planning fee.
B) FOR CANCELLATION BY INDIVIDUALS WITH CONFIRMED RESERVATIONS (OVERNIGHT / SHORT / EXTENDED TOURS):
1) For cancellations from the date of receipt of Reservation by payment of required Reservation Deposit, at which time Reservations are considered confirmed, up to 120 days prior
to designated date of tour departure or tour event: Reservation cancellations are subject to a $250.00 per person administrative fee.
2) Later cancellations will be subject to the following charges: A $250.00 per person administrative fee, plus the following:
a) From 95 through 119 days prior to date of tour departure or tour event: 15% of the applicable entire individual tour fee and/or tour planning fee.
b) From 70 through 94 days prior to date of tour departure or tour event: 25% of the applicable entire individual tour fee and/or tour planning fee.
c) From 31 through 69 days prior to date of tour departure or tour event: 45% of the applicable entire individual tour fee and/or tour planning fee.
d) From 15 through 30 days prior to date of tour departure or tour event: 75% of the applicable entire individual tour fee and/or tour planning fee.
e) Cancellation 14 days or less prior to date of tour departure or tour event, a “no-show”, or an early return from the subject tour or tour event will result in the forfeiture of 100% of
the applicable entire individual tour fee and/or tour planning fee.
C) FOR CANCELLATION OF A “LIVING HISTORY TOUR”, DAY TOUR, OR EVENT: Paragraphs A.2.a. thru d. (Groups) or B.2.a thru e. (Individuals) apply.
D) FOR CANCELLATIONS BY SNOBBY TOURS®, INC.:
If a published tour is either cancelled or rescheduled by Snobby Tours®, Inc., based upon an internal corporate decision, for reasons and/or due to conditions other than conditions
set forth under General Terms herein above stated which are beyond the control of Snobby Tours®, Inc., Snobby Tours®, Inc. will refund in full all monies received
for reservations made by persons for the cancelled tour or for reservations for the cancelled tour dates made by persons who are unable to travel on the rescheduled dates for the
subject tour.
E) In addition to the foregoing, any applicable airline reservation cancellation fees and administrative fees will also be assessed. Airfares are subject to applicable airline
cancellation fees, are subject to change without notice, and are not included in the trip cancellation fees set forth herein above. Refunds or reimbursement for event advance
ticketing are also subject to the cancellation policies and procedures of the specific event provider(s).
NOTE: These Cancellation Policies are strictly enforced. All requests for the creation, planning, or booking of a Snobby Tour®, and all reservations for a Snobby Tour®, require a
signed Contract of Engagement or Confirmed Reservation, whichever is applicable, before Snobby Tours’ services commence. Upon signed Contract or Confirmed Reservation,
group tour administrators, group tour participants, and individual tour participants acknowledge and agree that the terms and conditions contained in the Policies herein and in the
applicable tour contract become immediately applicable. Snobby Tours® strongly recommends that all tour participants for their protection obtain sufficient and appropriate trip
cancellation/trip interruption insurance. In the event that pre-tour cancellation is due to an individual’s unforeseen medical emergency, disability or death, Snobby Tours® will
determine if, or to what extent, any uninsured tour fees might be reimbursable without incurring penalty(ies), subject to its receipt of independent verification of the extenuating
circumstances.
Health Issues:
Any and/or all physical or mental condition(s) that may require special medical attention, (for example, the need for a wheelchair), must be reported in writing to Snobby Tours®, Inc.
at the time an individual or group tour participant makes his/her/its reservation. By forwarding of required deposit, or payment of the applicable individual tour fee or group booking
fee, whichever is required to secure a reservation for the specific tour or event, the tour participant certifies that he/she/its group members does/do not have any mental, physical or
other condition of disability that would create a hazard for such tour participant(s) and/or other tour participants on the subject tour, and will be bound by the terms and conditions of
all required or necessary medical and other Releases applicable thereto.
Unforeseen Circumstances:
If due to weather, commercial flight schedules, or other unforeseen or uncontrollable factors, tour participants are required to spend any additional night(s), each individual tour
participant /group tour will be responsible for his/her/its own lodging expenses, transfers, meal costs and other expenses, if not covered by trip cancellation/trip interruption
insurance. No refund will be made by Snobby Tours®, Inc. for any unused portion of the subject tour fee due to these types of causes and/or circumstances if not covered by the
tour participant’s or group’s travel insurance policy(ies), and/or if not reimbursable by third-party end providers.
Other:
The payment of a deposit, or the payment of the applicable individual tour fee or group booking fee where required for the specific tour, indicate acceptance of the terms and
conditions stated in these Tour and Event General Policies, which terms and conditions are also incorporated in the applicable tour contract. Snobby Tours®, Inc. reserves the right
to decline to accept or retain any person as a tour participant on a Snobby Tour® at any time, if such action is either warranted or deemed to be in the best interest of the rest of the
participants on the subject tour.
Snobby Tours®, Inc. reserves the right to take photographs during the operation of any Tour or part thereof, and to use the resulting images for promotional purposes and, if
applicable, also for use by the Tour group’s sponsoring organization for promotional purposes. By booking a reservation with Snobby Tours®, Inc., tour participants agree to allow
their image as part of the Tour group to be used for such purposes. Tour participants who prefer that their image not be used must notify and identify themselves to Snobby Tours®,
Inc., in writing, prior to departure and commencement of their Tour.
Baggage and all other personal effects are at the owner’s risk entirely. Tour participants are encouraged to obtain sufficient and adequate insurance covering baggage damage
and/or loss.
General Disclaimer: Some aspects of the Tour Itinerary may change, depending on local conditions. Choice and selection of transportation, lodging and other Tour Components
may vary depending upon final Tour size and other factors, and generally do not affect Tour scheduling or published Tour fee. Trip arrival and return times are approximate, and
may vary due to weather and/or other travel conditions. Internal corporate decisions regarding Tour Components, and information regarding Tour Participants and/or regarding Tour
itinerary adjustments, variations, or changes, are confidential corporate information not available to the public. Where local or other circumstances necessitate itinerary variations
and/or adjustments, such alterations are adapted into the Tour and generally do not affect the published Tour fee. Meals do not include desserts, except in buffets or specially
pre-arranged Group Tour dining. Alcohol is not included except in designated Group Tour dining events. Deviations during the Tour by any tour participant(s) from the stated Group
Tour Itinerary are at the sole risk and expense of such tour participant(s), and Snobby Tours®, Inc. assumes no liability therefor. Long-distance charges, toll calls and/or Internet
usage by tour participants while on Tour are not covered in published Tour fee. Cancellations must be sent in writing by certified mail to Snobby Tours®, Inc. Cancellation of a
reservation prior to date of tour or event, a “no-show”, or an early return from the Tour or event, may result in forfeiture of 100% of the individual published Tour fee or guaranteed
group booking fee. Trip cancellation/Trip interruption insurance coverage is highly recommended.
Effective 08 01 03(1); Rev. 02 01 07 (c.2); 05 01 2008
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